Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from urbelloria.com (the “Site”).

Throughout this policy, “we”, “us”, and “our” refer to Urbelloria.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you, and information about how you interact with the Site. We refer to this automatically collected data as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies”—data files placed on your device that often include an anonymous unique identifier. Learn more at: http://www.allaboutcookies.org.
  • “Log files”—track actions on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps.
  • “Web beacons,” “tags,” and “pixels”—electronic files that record browsing behavior.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we refer to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect generally to fulfill orders placed through the Site (including processing payments, arranging shipping, and providing order confirmations). Additionally, we use Order Information to:

  • Communicate with you;
  • Screen orders for potential risk or fraud;
  • Provide information or advertising relating to our products or services, in line with your preferences.

We use the Device Information we collect to help us screen for potential fraud (especially your IP address), and to improve and optimize our Site—for example, through analytics about how customers browse and interact with the Site, and to evaluate the success of marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For example, we use Google Analytics to understand how customers use our Site. You can read more here: https://www.google.com/intl/en/policies/privacy/

You may opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout

We may also share information to comply with laws and regulations, respond to lawful requests, or protect our rights.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide targeted advertising or marketing communications that may interest you.

You can opt out of targeted advertising using the links below:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can further opt out via the Digital Advertising Alliance: http://optout.aboutads.info/

SMS

We value your privacy regarding SMS marketing. We use your information to send order updates, abandoned cart reminders, promotional offers, and review requests.

Opt-in data will only be shared with messaging partners as required to operate our SMS service.

Cookies may also be used to determine when to send cart reminder messages.

DO NOT TRACK

Please note that we do not alter our data collection and usage practices when a “Do Not Track” signal is detected from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and request correction, updating, or deletion. To exercise these rights, please contact us using the details below.

Additionally, we process your information to fulfill contracts (e.g., orders) or pursue legitimate business interests.

DATA RETENTION

We retain Order Information for our records unless and until you ask us to delete it.

CHANGES

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

MINORS

The Site is not intended for individuals under the age of 18.

CONTACT US

If you have any questions, complaints, or concerns about our privacy practices, you may contact us at:

Urbelloria

Email: info@urbelloria.com